Privacy Policy
Effective Date: 19th August, 2024
Official Resolutions LLC
(“Company”, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.officialresolutions.com (the “Site”). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the Site includes:
Personal Data: Information such as your name, email address, phone number, and any other information you voluntarily provide to us when you contact us through our forms or other communication channels on the Site.
Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, browser type, operating system, access times, and the pages you have viewed before and after accessing the Site.
Mobile Device Data: If you access the Site from a mobile device, we may collect device information such as your mobile device ID, model, and manufacturer, as well as information about the location of your device.
Data from Surveys and Contact Forms: Any additional information you may provide when you submit forms on our website, such as inquiries about our services or responses to surveys we may conduct.
Use of Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:
- Respond to your inquiries and provide customer service.
- Improve our services and website.
- Analyze how our Site is used to optimize performance and enhance user experience.
- Communicate with you regarding updates, promotions, and other information related to our services (if you have opted in to receive such communications).
- Ensure compliance with our legal obligations and protect the safety and security of our users and our Site.
Disclosure of Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, such as hosting services, email delivery, and customer service support.
Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.
Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
Your Privacy Rights
Depending on your location, you may have certain rights with respect to your personal data. These rights may include:
- The right to access and obtain a copy of your personal data.
- The right to rectify any inaccuracies in your personal data.
- The right to erase your personal data.
- The right to restrict or object to the processing of your personal data.
- The right to data portability.
- The right to withdraw your consent to our processing of your personal data, where applicable.
To exercise these rights, please contact us using the contact information provided below.
Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
Official Resolutions LLC
1449 S. Michigan Ave Ste 1165, Chicago, IL 60605
Phone: +1 (773) 791-0545
Email: support@officialresolutions.com
Hours: Mon – Sat, 9 AM – 6 PM
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by updating the “Effective Date” at the top of this Privacy Policy. Your continued use of the Site after any changes indicates your acceptance of the updated Privacy Policy.